GLOBALARRANGER AŞ GENERAL TERMS AND CONDITIONS
Definitions :
Please find bellow our General Terms and Conditions. Globalarranger.com, company located in Kuşadasi/Turkey.
Relevant General Conditions
These general conditions apply to all offers and tenders of, agreements with, supplies and services of Globalarranger. Derogatory stipulating, appointments or regulations apply only if and insofar these have been confirmed by Globalarranger in writing. Verbal appointments and/or promises of employees of GLOBALARRANGER are exclusively valid if the authorized employees of GLOBALARRANGER have confirmed them in writing. An E-mail confirmation will also be sufficient.
These general conditions apply exclusively on legal perspective between GLOBALARRANGER and consumers and not on legal perspective between GLOBALARRANGER and companies, respectively persons who act in the exercise of their profession.
Offers, Prices and tariffs
Offers of GLOBALARRANGER are not binding and occur subject to interim changes.
All indications on the website of GLOBALARRANGER is esteemed to be supplied in good faith and still occur with a proviso of interim adjustments. GLOBALARRANGER is clearly not bound to errors and omissions on its website! GLOBALARRANGER carries no responsibility for general information on the website and the information drawn up there which has been established under the responsibility of a third. The Tenant declares to have taken cognizance of the propositions and services through GLOBALARRANGER on the website and no further circumscriptions are desired.
Prices remain exclusive VAT, if to be applied.
Particular additional costs such as : travel costs, accommodation costs, services costs (authorities and several other administrative costs) because of the authorities determined compensations are reported separately !
Prices are based on negotiated prices defining factors (such as price index rates, currency and interest rates etc.).
GLOBALARRANGER is authorized to conduct in the case of an adjustment of these price defining factors, a proportional adjustment of the handled prices and tariffs. The current applied prices and tariffs are exclusively mentioned on the website of GLOBALARRANGER. Mentioning of prices and tariffs occur under reservation of obvious errors and omissions.
Realization and contents agreement
After any exchange of offers between GLOBALARRANGER and the customer, an agreement between GLOBALARRANGER and the Client is brought about by confirmation of a telephonic, written or electronic (internet/E-mail) booking of a service from the actual offer from GLOBALARRANGER.
GLOBALARRANGER offers to his customer a free service trial (without paying the yearly fees). This is given only once, and if service result to a concretisation of a sale or whatever business between the client and GLOBALARRANGER, the yearly fee will then be paid by the client.
After confirmation, the client receives a confirmation of the required services, which serves as proof of the agreement.
The services confirmation agreement is sent by GLOBALARRANGER, which contains all relevant details for the service, date, time, duration. In the interest of a good collaboration and the prevention of misunderstandings, after receiving the confirmations or agreement, the Customer is required to thoroughly check the services details and report incompleteness or inaccuracies within 3 days to GLOBALARRANGER after receipt of confirmation. If a similar mention is outside the constituted terms, then the Client is not entitled to invoke the incompleteness or inaccuracy of the confirmation/agreement.
GLOBALARRANGER still have the right to withdraw any confirmation/agreement without reason, if the client doesn't follow the required rules and conditions.
Cancellation and modification
Client may cancel a service in writing provided payment of the following cancellation costs is made :
- for cancellation up to 30 days to 20 days prior to confirmed service date : 20% of the service price.
- for cancellation from the 19th, day up to the 10th, prior to confirmed service date : 40% of the service price.
- for cancellation from the 9th day up to the 2nd, day prior to confirmed service date : 60% of the service price.;
- for cancellation on the confirmed service date or later: the full service price is due.
Client may cancel a house/flat reservation in writing provided payment of the following cancellation costs is made :
- for cancellation up to the 40th, day prior to commencement of the first day of stay: 30% of the rent,
- for cancellation from the 41st, day up to the 25th, day prior to commencement of the first day of stay: 60% of the rent,
- for cancellation from the 26th, day up to the 5th, day prior to commencement of the first day of stay: 90% of the rent,
- for cancellation from the 4th, day prior the commencement of the first day of stay or later: the full rent
The date of the postmark or the date of the relevant E-mail message shall be decisive in determining the timing of the cancellation of the agreement.
Cancellation by GLOBALARRANGER: GLOBALARRANGER must make a modification proposal to the client by way of an alternative offer within 48 hours (2 working days) of the occurrence of grave events. This obligation shall lapse if the cause of the modification is attributable to the client.
Payment
Payment of services amount (including VAT, if relevant or any other reported additional costs) must be in time with our payment agreement signed by the client. Any delay will have a repercussion on the services timing and delays. If the client knows that a payment may be slightly delayed, he will immediately inform GLOBALARRANGER.com.
Payment of the full rent amount (including VAT, insurance costs and other explicit reported additional costs) must be settled, at the utmost 6 weeks before the first day of the stay in the booked holiday house/flat.
Payment settlement in two terms:
- 30% of the rent amount must occur immediately at booking (otherwise booking will not be confirmed)
- 70% of the rent sum must be settled at the latest 6 weeks before the first day of stay.
Contrary to the specifics payments of late bookings (i.e. bookings within six weeks before the first day of stay) need to take place in full within 3 days after booking. GLOBALARRANGER is entitled in this case of late bookings, to request exclusive cash payment or by means of immediate bank transfer.
GLOBALARRANGER is not responsible for sending or reminding the Client about the expiry date of a payment term or account summaries, unless otherwise stipulated in the agreement.
The Client will never have the right to suspend any payment.
If payment terms not respected on time then there will be all kinds of legal process and execution costs as well as extra judicial collecting charges for accounts from the Client. The extra judicial collecting charges amounts to at least 15% of the invoice amount with a minimum of € 250.00.
GLOBALARRANGER has the continuous right to request the security of payment before as well as after the completion of the rent agreement. The same applies under suspension of the execution of the rental/Services agreement until the security stands; if the right of GLOBALARRANGER is not applied too, GLOBALARRANGER still has the right to claim based on damage and/or complete or partial cancellation, without judicial intermediary and without claiming for any indemnification from GLOBALARRANGER.
Payment of the yearly fee for VIP GLOBALARRANGER member is to be paid yearly at same date of the first given service by GLOBALARRANGER. Please check all related information into our Web site under VIP Member.
Deposit
In the event of renting contract, the Client needs to pay a deposit for the stay in the holiday house/flat straight away, failing in non-payment thereof, the rental on the commencing date will be considered as cancelled.
The deposit needs to be received on arrival at GLOBALARRANGERS' account, unless the rental agreement is stipulated differently on the residence renting confirmation (voucher).
After the end of stay in the holiday house/flat the additional costs such as contingent service and cleaning costs are settled and observed damages or loss of things present in or to the holiday house/flat is settled with the deposit and the remainder of the deposit is repaid to the client by bank transfer to Clients' account.
For the repayment of the deposit, the Client needs to provide the GLOBALARRENGER with his/her full address and bank account details (account number and IBAN and BIC code).
Client : Laws and Obligations at the place of the holiday house/flat
With regards to the current situation, the local right of application beside these conditions and the rental agreement still applies. These conditions and rental agreement prevail in so far that the law has not stipulated otherwise.
On arrival at the holiday house/flat, GLOBALARRANGER will bring to the Client the keys from the holiday house/flat. Arrival time and date will be stipulated on the contract agreement.
Any delays or issue to arrive on time to the place, the Client will immediately inform GLOBALARRANGER of it's new time of arrival.
Unless otherwise stipulated in the rental agreement the Client is required to vacate the holiday house/flat at the time stipulated on the rental agreement. GLOBALARRANGER is not responsible for the consequences of late departure than the stipulated time.
On departure later than the stipulated time on the contract agreement, the Client is required to pay an additional amount per day which will be defined between GLOBALARRANGER and the client.
It is important that the Client conducts him/her-self as a good Client and use the holiday house/flat in accordance to the user instructions given by GLOBALARRANGER.
The Client and his/her cotenants are lawfully responsible for any damages to or in the holiday house/flat. In such a case, any damages need to be reported by the Client directly to GLOBALARRANGER.
Reparation or replacement costs needs to refund immediately by the Client directly to GLOBALARRANGER.
On departure time and day, the Client needs to leave the holiday house/flat in a descent state – meaning: leave the house completely cleanly swept. The things present inside the holiday house/flat need to replace in their original places (same as on arrival). Dinner sets needs to be washed and packed away at its original place. GLOBALARRANGER will observe whether (several) things have not been placed in its original place or if the holiday house/flat has been cleanly swept. In the contrary, GLOBALARRANGER is entitled to charge the Client for extra (cleaning) costs.
The Client needs to use linen on the beds and is not allowed to use the beds without sheets.
Termination of the rental agreement
GLOBALARRANGER is authorized to cancel the rental agreement with immediate effect if :
- in case of notice of default, and neglect of the fulfillment of important issues, which have to be applied to, stated in the rental agreement and/or these conditions.
- In case the Client has been summoned to this, not acting as a good Client, in particular if the Client, in spite of warnings from the owner or GLOBALARRANGER, caused serious hindrance to his/her accommodation surroundings.
Complaints on rental
Each holiday house/flat is carefully selected and inspected by GLOBALARRANGER. GLOBALARRANGER stands in for the precision of the holiday house/flat, with the understanding that a variation of 15% of the applied living surface and distances are esteemed as acceptable.
The description and impression of the holiday house/flat and the direct surrounding, which falls under provisions, furnishing, facilities and recreation possibilities can in their nature or due to interim changes or season influences differ from the description on the website of GLOBALARRANGER.
GLOBALARRANGER supply, if required modified information to the point, which has been given to the knowledge of GLOBALARRANGER.
The Client is still entitled to submit his/her grievances by means of complain to GLOBALARRANGER. GLOBALARRANGER A needs to handle a complaint adequately and with capable speed, thus handling the complaint with criterion of reasonableness and fairness.
GLOBALARRANGER cannot be kept liable for the damage caused in the holiday house/flat by the Client or third party; the Client will secure GLOBALARRANGER from these related liabilities. In particular GLOBALARRANGER is not responsible for interferences in and around the holiday house/flat as but not excluding, interruptions and failure of current and water supplies and technical installation, not or untimely announced building activities and changes to entrances – or main roads.
Without prejudice to the former related issues, the liabilities of GLOBALARRANGER in case and so far any party related to the rental agreement can keep GLOBALARRANGER responsible in a judicial manner. Continuously limited to direct damages and in every form of consequent damages excluded. The liability of GLOBALARRANGER is still limited to the maximum amount that the insurer will pay to GLOBALARRANGER in the appearing cases.
Globalarranger.com management